Real-time POS Receipt Audit and Billing Dispute Resolution

The Opportunity

Restaurants across India are systematically adding unauthorised surcharges (LPG, gas, service tax padding) to bills, relying on customer confusion and reluctance to argue. Restaurant staff manually remove charges only after confrontation. There is no standardised, auditable system to flag anomalous billing patterns in real-time, creating a gap between what the POS system should bill and what actually reaches the customer receipt.